Service Expansion Announcement: Data Utility Assessment and Planning

We live in an era of unprecedented information abundance. Organizations today generate and receive more data than ever before, from program metrics and regulatory compliance reporting to data dashboards and billing systems. Yet, more data does not automatically mean better decisions. Without the right infrastructure to organize, interpret, and act on that information, data can…

From Data to Impact: A Practical Guide to Continuous Quality Improvement for Mission-Driven Organizations

Mission-driven organizations operate in a complex environment where accountability, efficiency, and community impact matter deeply. Whether managing social services, public health programs, behavioral health treatment initiatives, justice programs, or other areas, organizations face mounting pressure to demonstrate results while working within constrained budgets. The communities they serve deserve nothing less than excellence. That’s where continuous…

The BHSA Transition Guide Part 6: ISL Implementation & Data Modernization

In our previous post, we explored the reporting and performance expectations under the Behavioral Health Services Act (BHSA). As the sixth installment in our BHSA Transition Guide series, we now turn to a substantial new county requirement: reporting individual service level (ISL) data by January 1, 2027.  DHCS now requires counties to collect and report non-Medi-Cal person-level…